Testimonials and Reviews of Miller Nissan in Fairfield, CT

Customer service and satisfaction is Miller Nissan's number one priority.  But don't take our word for it, take our customers'...

"I was extremely satisfied with the services of Mr. Allen L. Johnson, my Sales & Leasing Consultant, who was very thorough, knowledgeable, patient and detail-oriented when servicing my needs. He always asked if I desired a cold or hot drink at the onset of my visits. He was well versed about the product he was selling when explaining numerous facets of the automobile through demonstrations. I met many of the staff people working at this dealership, who were all cordial, helpful and had smiles on their faces, which is evidence that they enjoy working at Miller Nissan, as you cannot be effective if you do not believe in the product you are selling. I was given a tour of the facility and introduced to staff that will service the car, and was given a business card, should I have questions. Mr. Johnson also shared that rides are available to your requested destination, once you drop the vehicle for service, which makes it very convenient to do so on the way to work, and not having to ask someone else to pick you up. During our tour, I was impressed with the "child friendly center" that had various activities for customers' children to keep them occupied while their parents were being served by their Consultant. This offering shows a true concern for the total family. The facility was immaculate, including the lady's rest room, which I had the occasion to use. I also met the Manager, who welcomed me and offered assistance for any questions or concerns I might have. The Financial Manager was very meticulous in explaining all of the paperwork that had to be processed, and explained available options for additional available warranty coverage, which was helpful when making decisions. Mr. Johnson is the penultimate of what a Sales Consultant should be. He was very personable and accommodating; he even came in on his official day off so I could pick up the car the very next day, and for that I am truly grateful. I look forward to working with him again when the current lease runs out, as I am very pleased with the performance of the vehicle; it is a pleasure to drive in such comfort.

"[The] salesperson spoke honestly and positively about the leasing process. Took a lot of time to speak with me on several occasions. Showed the vehicle and parts on pick up. Friendly environment."

"We were very pleased with our experience in dealing with Richard and Kasha. They were both extremely helpful in our decision to buy the Altima. Very pleasant, professional. No pressure. Careful in describing features and answering."

"Ivan Solis went above and beyond during the process of buying this car. He even filled up my car with gas before I picked it up. He also called me after I had the car to see if I had any more questions. I would recommend people buy their cars from him. I had a great experience and I love my car!"

"I was very impressed by the salesman Victor Colon. He explained all I needed to know about the car I was looking for. He never pressured or rushed me into a purchase. It made the experience very easy and enjoyable."

"Great experience from start to finish! [The salesman] was pleasant and professional as well as extremely helpful and non-intrusive. Best deal in town. Already considering going back for a second vehicle."

"Along with excellent customer service, Miller Nissan overall has excellent customer service. You can't ever go wrong going there. '5 star' all the way."

"The entire purchase process was quick, efficient and friendly.  I strongly recommend this dealership!"

"All experiences at this dealership have been exemplary! Paul Miller must be hiring only friendly and qualified employees. It's a breath of fresh air to walk into a car dealership where people seem eager to help and talk to you first! Thanks!"

"Miller Nissan Service has and will keep me coming back.
I just leased my 5th car there (and I'm still under 50! so you'll have me for a few more) and as an even better reference, we purchased my daughter's first car there and she is a loyal customer already!"

"Victor, the sales consultant, was great. Patient, professional and knowledgeable.  An easy experience."
"Our sales rep. Richard Iannazzo, was very thorough and very helpful. The entire process was a great experience. We will recommend him and Miller Nissan to our friends."
"We appreciated how our Sales Consultant John was not too pushy and explained everything in detail as we went along. He followed up but did not pester, and seemed very knowledgeable regarding all aspects of the vehicle. He was personable and professional and most importantly, he did not come off as pushy or aggressive."
"It's a pleasure dealing with Miller, especially sales (Mr. Mills) and maintenance (service). They really do care."
"Thanks for this opportunity to be able to communicate to you how important it is for me to be assisted with the due respect that the customer deserves or the consumer at the time of requesting service or information about the product on sale in my case I could observe that the greater interest from the salesman was me not the product on sale."
"I instantly felt comfortable at this dealership. It seemed to have a "team approach" - no pressure whatsoever.  I genuinely felt that both Ken Pugh and Allen Johnson were both looking out for my best interest. I still do. It's difficult to trust a salesperson. So once I do, they have my full loyalty."
"Juan Mills is an exceptional sales person. I have been a customer of Paul Miller Nissan for over 15 years and Juan is the reason for that. I know he will give great customer service and assist with any issues, should they arise. I have confidence in the dealership and that is why I keep going back."
"I can truly say the crew at the dealership were so nice, I felt so comfortable and they made me feel like family. My salesman (Juan Mills) was exceptional and very professional taking care of my trade. I am very pleased with my new car and my decision to do business at Miller Nissan."
"Years ago when we bought the Armada, we had it serviced at another Nissan Dealer and the service was terrible. We switched to Paul Miller Nissan and we could not be happier. All the employees are great, but John Pomianowski goes above and beyond and the service is outstanding. We could not be happier!"
"John Pomianowski is always a pleasure to deal with.  He takes the time to explain things to me, and always manages to get me in the schedule as he knows my car is my 'office,' and I truly depend on Nissan to keep me going daily. Keep up the good work Miller and John."
"I've been using Paul Miller Dealership for many years - if buy another Nissan in the future there is no other dealership I'd rather use. They are a great bunch!"
"I have bought several cars from Paul Miller due to his high standards for customer service. Paul has high expectations for the service dept staff, and John Pomianowski is an exemplary employee."
"John has been with Miller for years and is a mechanical genius with a warm personality like his boss, Paul Miller. Miller Nissan is a great asset to the town of Fairfield, CT."
"I have always taken my Nissan Murano to Miller Nissan, ever since I have owned this car. Their service personnel are most courteous, knowledgeable and very helpful - especially when it pertains to explaining repairs. I will continue to take my Nissan to this dealership for future repairs. I appreciate receiving coupons from Nissan for future service as a reward for my consistent customer loyalty."
"I recently moved to CT from NY, and bought my Sentra from my father - he had been taking it to a terrible garage for years. The guys at Paul Miller Nissan made me feel welcome and answered all my questions regarding my new car. I am never going to another garage - and I recommend it to anyone who has a Nissan!"
"I am due for a new vehicle and honestly I'm interested in the Ford Edge - but I've actually said to friends that I'd hate not to have this dealership to deal with. And so I might just get another Murano. They are a very unique group and should be commended for it. I hope their friendliness and concern is genuine - it appears to be!"